Spectrum Catering, Concessions, and Special Events
Spectrum Concessions works with large-scale events across the United States, assisting with catering, concessions, vendors, customer service, finance, and more.
Mission Statement: "Our goal is to exceed the client’s expectations by providing the highest quality, value-based hospitality, delivered on time in an interesting presentation by friendly, knowledgeable hospitality professionals with pampered customer care as their primary focus. We are passionate about our work, loyal to our co-workers and dedicated to you." - spectrumconcessions.com/about
Job Description: Your work is very important and your core responsibility may vary from event to event. Your responsibilities may be:
Food Vendor Coordinator
Sponsor Fulfillment Liaison
Customer Service / Finance
Employee and Associate Registration
From time to time, you will be assigned outside of your core home base. Your mentors will assist you in transitioning into that environment. You will spend some long days and nights learning, laughing and working.
Requirements & Qualifications:
Prior event experience preferred
Willing and able to work long hours
Must be willing to work weekends
Superior customer service skills
Works will with groups
Ability to problem-solve
Benefits & Opportunities: Over the course of my internship I will have worked 8 different music festivals and visited 6 different states. When working an event, my flights and hotel are paid for, and I am provided with a pass for the festival that is often all access. I am able to see what goes on in the days leading up to the event, the behind the scenes during the event, and the post-event aftermath. There are a variety of departments you can work with, and because I was on the food vendors team, I was often offered free food throughout the weekend as well.
Achievements: While working with Spectrum I was able to really work on my customer service skills. We often work with volunteers or vendors who are not familiar with the point of sale (POS) systems that we provide, so it is important to be patient and understanding. I was also able to gain experience in problem-solving, as there are many things that could go wrong on any day. I was given a lot of responsibility and was able to learn by doing. Rules and policies can change per festival, and being able to adapt was key.